Privacy Policy

At customembroiderygoods.com (hereinafter referred to as "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you interact with our website, make purchases, or engage with our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of personal information, including but not limited to:
a. Personal Information:
Your name
Contact information (email address, phone number, shipping address)
Billing information (credit card details, billing address)
Username and password for account registration
b. Non-Personal Information:
Anonymous data such as your IP address, browser type, and device information
Cookies and similar technologies (see our Cookie Policy)
2. How We Use Your Information
We may use your personal information for the following purposes:
a. Order Processing and Fulfillment:
To process and fulfill your orders
To communicate with you about your orders
To provide customer support and assistance
b. Marketing and Promotions:
To send you marketing and promotional materials (with your consent)
To personalize your shopping experience
To administer contests, surveys, or other promotions
c. Website Improvement:
To analyze and improve our website, products, and services
To monitor website usage and trends
3. Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers:
With trusted third-party service providers who assist us in delivering our products and services (e.g., payment processors, shipping companies)
b. Legal Requirements:
When required by law, regulation, or legal process
To protect our rights, privacy, safety, or property, or that of our customers or the public
4. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience. Please review our separate Cookie Policy for more information on how we use these technologies.
5. Your Choices and Rights
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its use. You can also withdraw your consent for marketing communications at any time.
6. Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through the website or other appropriate means.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at
[ [email protected]].
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. Please read this policy carefully and check for updates periodically.
Thank you for choosing Thread luxe . We value your trust and are committed to protecting your privacy.
Thread luxe